If you have forgotten your password, you can reset it here. When you fill in your registered email address (and answer your account security question if set), you will be sent instructions on how to reset your password. The password reset link contained in the first (validation) email is only good for two hours.

This is a 2-step process. You need to validate your email address first, then you will be sent a second email with a new temporary password.

Be sure to:
use the email address that we have on file for you;

make ONE password reset request;

wait a few minutes and check your email.